2026 Annual Meeting | H69 - Stars, Stories, and Strategy: Navigating Online Reviews in Neurology Practice (Practice & Policy Hub)

Date Sunday 04/19/26

Time 01:15 PM - 02:00 PM CDT Add To Calendar

Location McCormick Place West | F1 Lobby

Session Format This program will be presented both in-person and online

On Demand This program will be available in the meeting's On Demand product.

Event Type Hubs (Practice and Policy)

Director(s) Michael L. Edgeworth, MD, MSc, FAAN

Topic(s) Practice, Policy, and Ethics

Learning Objectives Online platforms like Google Reviews and Healthgrades shape patient decisions and practice reputation. This session offers ethical, effective strategies to encourage positive feedback, respond to criticism, and use digital insights for quality improvement. Through real-world examples, participants should learn how neurologists transform reviews into better communication, staff training, and service design; explore equity considerations to ensure reviews reflect inclusive care; and gain practical tools to strengthen your practice and align with AAN priorities for quality, patient-centered care, and advocacy.

CME Available 0.75 CME credit

Core Competencies Patient Care & Procedural Skills, Interpersonal and Communication Skills, Professionalism, Quality Improvement

Program Level Introductory

Program Tracks Quality and Safety

Recommended Audience General Neurologist, Specialist Neurologist, Advanced Practice Provider, Coordinator

Teaching Styles Case-based, Didactic, Audience Participation

Program Materials Program Evaluations

Event Timeline
01:15 PM - 02:00 PM CDT	Speaker	Stars, Stories, and Strategy: Navigating Online Reviews in Neurology Practice Michael L. Edgeworth, MD, MSc, FAAN, Niranjan N. Singh, MD, FAAN, Gulshan Uppal, MD, FAAN

Faculty Disclosures
Gulshan Uppal, MD, FAAN	Dr. Uppal has received personal compensation in the range of $10,000-$49,999 for serving on a Speakers Bureau for Abbvie. Dr. Uppal has received personal compensation in the range of $5,000-$9,999 for serving on a Speakers Bureau for Pfizer.
Michael L. Edgeworth, MD, MSc, FAAN	Dr. Edgeworth has received personal compensation for serving as an employee of Octave Bioscience. Dr. Edgeworth has received personal compensation for serving as an employee of Nira Medical. Dr. Edgeworth has received personal compensation in the range of $10,000-$49,999 for serving on a Scientific Advisory or Data Safety Monitoring board for Altoida. Dr. Edgeworth has stock in Cigna. Dr. Edgeworth has stock in OnCall Health Corporation, DBA Cayaba Care.
	No disclosure on file
Niranjan N. Singh, MD, FAAN	Dr. Singh has nothing to disclose.